Standing behind our products 100%. TradingPinsDirect.com backs each and every order with our 100% Quality Guarantee. We will replace, at no additional charge to you, any trading pin that is found to have defects in materials or workmanship.
Giving you accurate information. Prior to starting production, you will receive a digital proof of your trading pins via email. This proof is a graphic artist’s representation of the final product. This is to allow you to make any necessary changes or corrections prior to starting production.
Confirming your order. Prior to production of your trading pins, you will receive an order confirmation notice via email. This notification will contain specifications of your order including type, size, quantity, colors, and approximate delivery date.
Producing your order correctly & on time. Once we have obtained your approval on both the digital proof and the order confirmation, we will produce your trading pins, typically within 10 days. WE WILL DO EVERYTHING WITHIN OUR POWER TO DELIVER YOUR TRADING PINS IN A TIMELY MANNER BUT,PLEASE NOTE: DURING THE TIME PERIOD BEGINNING MAY 1 AND ENDING JULY 31 OF EACH CALENDAR YEAR, TRADINGPINSDIRECT.COM MAKES NO GUARANTEE OF DELIVERY DATE OF ANY CUSTOM TRADING PIN ORDER. IT IS YOUR RESPONSIBILITY TO ORDER YOUR PINS IN A TIMELY MANNER TO AVOID ANY POSSIBLE DELAY DUE TO CIRCUMSTANCES BEYOND THE CONTROL OF THE EMPLOYEES OF TRADINGPINSDIRECT.COM AND/OR ITS MANUFACTURERS AND AFFILIATES. FURTHERMORE, TRADINGPINSDIRECT.COM REMINDS YOU THAT ONCE YOUR ORDER IS PLACED, IT CANNOT BE CANCELLED FOR ANY REASON, AND THAT OUR PRODUCTION TIME GUARANTEE IS NOT APPLICABLE DURING THE “PEAK” PERIOD OF TRADING PIN ORDERING AS STATED ABOVE.
FINALLY, TRADINGPINSDIRECT.COM MAKES NO DELIVERY GUARANTEE EITHER VERBALLY OR IN WRITING FOR ANY TRADING PINS ORDERED WITHIN THE TIME PERIOD STATED ABOVE.
Your order will be shipped via FedEx Priority International Service or DHL International Expedited Air Freight (at no additional cost to you) directly to the address you specify.
Listening to you! We want this to be the best experience you have ever had when it comes to custom trading pins! If you have concerns, constructive criticism, or compliments, we’d love to hear from you. Phone us toll free at 866.860.8842 or contact us via email at firstname.lastname@example.org